Managed IT Services

We’ll optimize your technology so you can focus on your business

Partner with Velocity IT to get technology you and your clients can rely on

Evolving technology can provide a competitive advantage, but without expert support and preventative maintenance, it can easily plague your business with costly downtime, sluggish networks, security risks, and more. This can leave your employees frustrated, customers dissatisfied, and result in a non-productive, inefficient business environment.

Velocity IT offers predictable, all-inclusive Managed IT Services packages in Dallas, TX with 24/7/365 monitoring for your entire network and proactive ongoing support to your employees. Your technology will always be reliable, dependable and secure. We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.

Say goodbye to stressful IT issues and billing surprises with our fixed monthly plans that cover anything and everything you’ll need .

Our managed IT services benefit your business with:

  • Managed IT Services – Complete around the clock management of your technology assets designed to keep your network and business running optimally all while controlling your IT expenditure in Dallas.
  • On-Demand IT Helpdesk & Remote Support – IT helpdesk services available by phone, email, or ticketing system for any technical problem or questions. Our sophisticated software allows us to remotely control your computers and resolve 99% of all issues quickly and efficiently, allowing you to get back to business faster.
  • Hardware Monitoring – Your network and all machines are monitored 24 hours a day with alerts sent directly to our Network Operations Center when an issue is detected, allowing for problems to be resolved before they impact business operations.
  • Patch Management – Ensures the integrity of your network by your automatically pushing the latest operating system and third-party software security patches and hotfixes to your workstations.
  • Routine Workstations & Server Maintenance – Our software agent runs in the background of your desktops and servers performing automatic optimization tasks to ensure your systems are always running at peak performance.
  • Backup & Disaster Recovery – Data loss can be catastrophic for your business. We design, build, implement, and regularly test a proven disaster recovery protocol designed to protect your business data in the event of a disaster or hardware failure.
  • Network Security – Destructive malware & data breaches are making headlines every day. We ensure that your business doesn’t become another statistic by including state-of-the-art antivirus and endpoint protection for all your desktops. A proper network security protocol doesn’t stop at antivirus software; we take a multi-layered approach at network security and implement a variety of security measures to protect your sensitive data.
  • Monthly Reports – We love showing our customers the value that we provide them! You will receive a report at the end of each month detailing the current overall health status of your network, computers, and servers along with information related to the number of actions performed, a detailed security patch report, and more.
  • Quarterly Business Reviews – Regularly scheduled reviews to assess the existing state of your business and how we’re helping you reach your goals.
  • vCIO Services – The role of a vCIO is to formulate a long-term IT strategy for your organization to ensure operational efficiency and align your business with the rapid technology changes occurring around it.